Joe Smarro is a decorated combat veteran from the United States Marine Corps. He honorably served two tours in Afghanistan and Iraq with the 1st Battalion 4th Marines. Upon honorably discharging from the Marine Corps, Joe moved to south Texas and joined the San Antonio Police Department. He was one of the original members of the Mental Health Unit of the San Antonio Police Department and helped grow that unit into a nationally recognized best practice policing unit.
Joe has been featured in multiple media outlets, namely he provided a TEDx talk in 2018 and was the main subject in an award-winning HBO Documentary titled: Ernie & Joe: Crisis Cops
Joe earned the Hector Garza award for being the top graduate at Wayland Baptist University when he earned his bachelor’s degree. Following college, Joe went to Texas A&M University and the University of Tennessee at Chattanooga and earned a certificate in veteran’s entrepreneurship. He is the founder and CEO of SolutionPoint+ which is a national training and consulting firm that focuses on cultivating mental wellness to maximize human capital and promote safety within organizations.
Session: Communication Strategies for Ever-Changing Environments
In this one-hour session, Joe will provide us with proven communication techniques which have been effectively tested to resolve thousands of volatile crisis situations. He has the unique ability of transforming hostage negotiation techniques into business strategies. This is a fundamental course for all levels of leadership and a skill that can easily be mastered by anyone who is willing to implement this simple framework.